Change ticket recipient | Voters

Change ticket recipient

complete

Nick Davis

Would like to change the recipient of a ticket, generally people using our contact us form the email comes from a generic email, I want to change it and then reply

July 31, 2020

Herman Nefedov

marked this post as

complete

Dear Customers,
This has been implemented. 
This feature is available for email-based channels only.
Please note that it is currently has Beta status.

Herman Nefedov

marked this post as

in progress

Tom

Yes we have this issue or even if a customer makes a slight typo it should be easier to edit their information in the ticket.

Andrii Kornytskyi

marked this post as

under review