Live Chat Functionality
P
PJA
Let's say, we don't want to use the live chat widget by default, but we want to be proactive, and every time that we see someone on a certain page, for example, we want to push the live chat with a real person and ask them if they need help with anything. To let the customer know that we are real people.
Basically, It's like live monitoring of page visitors, then if they are on a certain page, that's the only time we will push the live chat. We want to do it manually and we want the ability to choose if we want to push the live chat or not.
Alex Smith
Great idea to include a chat widget. We use tawk.to and hubspot for sites would be greate to integrate these directly into replyco