There should be a layout option to collapse the list of all the tickets side by side with the ticket detail
complete
M
Muhammad Imran Arif
Option to change the layout through which we could go through all the tickets side by side with a ticket still opened would really be appreciated (like the edesk feature).
In the image you can see that all the tickets are visible on left side and on the right there's the detail about the ticket user has opened. This way we can navigate through the tickets easily and quickly.
Andrew Kornytskyi
complete
V
Vinod Halai
Andrew Kornytskyi: Is this a setting we need to do? Is it released
Andrew Kornytskyi
Vinod Halai: Please contact our support, they can enable this feature on your account.
Andrew Kornytskyi
in progress
Andrew Kornytskyi
planned