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Feature Requests
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Reports/Dashboards (10)
Integration Features (38)
Instant Messages (12)
Cases (13)
Feedback (2)
App Features (76)
UX/UI Features (22)
Artificial Intelligence [AI] (1)
Amazon Returns & Refunds (+ A-Z Claims)
Returns / Refunds & A-Z claims for Amazon integration.
9
·
under review
62
eBay Buyer Block list
I would like to request update on eBay buyer block list or eBay Buyer Black list to beable to update black listed buyer on every eBay account with out have to login eBay.
1
2
Shopify Returns & Refunds
Returns / Refunds functionality specifically for Shopify.
2
·
under review
19
Access to Facebook Posts/Comments
Add an ability to respond to Facebook page posts and/or comments.
1
9
Shopware 6 Integration
An integration for Shopware 6 would be very helpful for importing order and customer data.
0
1
Invoice
Having a way to create a VAT invoice for an eBay customer and attach it to a message at the click of a button.
1
9
WooCommerce - import phone numbers automatically
Customers' phone numbers should be imported from WooCommerce integration automatically.
0
1
Linnworks - search orders by customer e-mail and other references
More options to use as references while assigning orders to a ticket, such as customer name, customer e-mail, tracking number.
0
3
Upload Carrier /Tracking & Order Notes
Ability to Upload TRACKING NUMBER / CARRIER as well as order NOTES . We would like to do this on a regular basis so when tickets come in , the info is already in replyco. Currently we need to search our Shipping software and inventory software to gather all the information needed to answer the tickets accurately.
0
5
Ability to see stock levels in Replyco (e.g. when searching by SKU)
Stock levels to be pulled from Linnworks so that they are shown when a search by SKU is performed in Replyco.
3
9
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